Returns & Exchanges
At WishCare, we want you to be completely satisfied with your beauty journey. If you are not happy with your purchase, we offer a hassle-free return and exchange policy for products in their original, unopened condition within 15 days of delivery.
Initiate Request
Visit our returns portal or contact our support team with your order ID and photos of the product to start your return process.
Quality Review
Our team will review your request within 24-48 hours to ensure the product is eligible for return based on safety and hygiene standards.
Secure Packaging
Carefully pack the items in their original WishCare packaging to prevent damage during transit and wait for our courier partner to arrive.
Refund Processing
Once the returned product reaches our warehouse and passes inspection, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing